Ledger.com/Start® — Getting started

Clear, practical setup steps for your Ledger hardware wallet. Follow the official Ledger.com/start® portal for downloads and firmware—this page is a polished guide and checklist to help you through setup and security.

Step-by-step setup (recommended)

Estimated time: 10–20 minutes
  1. 1

    Confirm package integrity

    Inspect the box for tamper-evident seals and the hologram. If anything looks altered, stop and contact Ledger Support through Ledger.com/start®.

  2. 2

    Go to Ledger.com/start®

    Type Ledger.com/start directly into your browser. Download Ledger Live only from that official page—do not use search results, links in emails, or third-party sites.

  3. 3

    Install Ledger Live

    Install and open Ledger Live. The app will guide you through firmware installation, initial device configuration, and account addition. Always allow updates only within Ledger Live.

  4. 4

    Initialize the device

    Follow prompts on your Ledger device to create a new wallet or restore from an existing seed. Set a secure PIN (not an easily guessable number). Write your recovery phrase down on the provided card—never store it digitally.

  5. 5

    Verify and add accounts

    Add supported crypto accounts within Ledger Live. For receiving funds, always verify the receiving address on the physical device screen before sharing it.

Top security rule: Ledger will never ask for your recovery phrase. If any site, app, or person requests it, treat it as a scam and cease communication.

Security checklist

  • Never photograph or save your recovery phrase electronically.
  • Keep the device firmware updated via Ledger Live only.
  • Use a unique PIN and consider adding a passphrase for hidden wallets.
  • Store backups in physically separate, secure locations (paper, metal).
  • Confirm transaction addresses on your device screen every time.

Frequently asked questions

What if I lose my device?

If you lose your Ledger device but have your recovery phrase, you can restore your wallet on another Ledger device or compatible wallet. If you lose both device and recovery phrase, funds are unrecoverable.

Can Ledger Support access my funds?

No. Ledger Support cannot access your recovery phrase or funds. Never share your recovery phrase with support or anyone else.

Is Ledger Live required?

Ledger Live is the official companion app for user-friendly device management. Advanced users may use third-party wallets, but firmware and initial setup should always be done via Ledger Live from Ledger.com/start®.

Official Site® — This guide is educational and points to the authoritative Ledger.com/start® portal for downloads, firmware, and official documentation. Always prioritize the official site for all Ledger software and support.